MCLEAN, VAHilton has developed a new program to deliver cleanliness and disinfection in its properties around the world. In a first for the hospitality business, the company will collaborate with RB, maker of Lysol and Dettol, and consult with Mayo Clinic to develop elevated processes and team member training to help Hilton guests enjoy an even cleaner and safer stay from check-in to checkout.

Hilton CleanStay with Lysol Protection, as the program will be called in North America, will be a rigorous system that incorporates RBs trusted know-how and scientific approach to cleaning practices and product offerings, according to the company. Experts from Mayo Clinics Infection Prevention and Control team will advise and assist in enhancing Hiltons cleaning and disinfection protocols.

The program will build upon the already high standards of housekeeping and hygiene at Hilton properties worldwide, where hospital-grade cleaning products and upgraded protocols are currently in use, the company reports. The goal of Hilton CleanStay is to provide guests with assurance and peace of mind when they stay at any of Hiltons more than 6,100 properties representing 18 brands. The initiative will create a focus on cleanliness that will be visible to guests throughout their entire stayin their guestrooms, restaurants, fitness rooms and in other public spaces.

Hilton CleanStay was developed to meet evolving consumer expectations during the COVID-19 pandemic. Research indicates that consumers have heightened concerns regarding hygiene on their journey, and trust in cleanliness standards will be critical to restarting travel.

Our first priority has always been the safety of our guests and team members, said Christopher J. Nassetta, president/CEO, Hilton. Hilton CleanStay builds on the best practices and protocols weve developed over the last several months, allowing our guests to rest easy with us and focus on enjoying the unforgettable experiences we have to offerwhile protecting our team members who are on the front lines of hospitality.

RB will bring key talent and Lysol experts in hygiene and disinfection to the multi-year partnership, leveraging more than 130 years of science-based research and thought leadership to support awareness, training and education, and product delivery and systems. RB and Hilton are also exploring opportunities to expand the program into a global partnership.

At RB we are committed to the relentless pursuit of a cleaner, healthier world, said Rahul Kadyan, EVP, North America, hygiene/home, RB. It is imperative that we protect all consumers, today and in the days ahead, as we all look forward to new ways of returning to work and leisure activities. We look forward to working with Hilton and Mayo Clinic to bring this expertise and our unique product solutions to the Hilton CleanStay with Lysol protection program.

Mayo Clinic and Hilton share intertwined histories. Late in life, Conrad Hilton became a Mayo Clinic patient and supporter. In 1972, Hiltons donation of $10 million helped launch the Conrad N. Hilton Medical Laboratory and Research Center in Human Behavior, which was the first building in the Mayo complex designed specifically for laboratory medicine. The building opened on Oct. 18, 1974, and is still part of the Mayo Clinic campus in Rochester, MN.

Mayo Clinic, the top-ranked hospital system in the U.S., will apply its experience and expertise to advise Hilton hotels on cleaning protocols, training programs and quality assurance.

Personal safety is extremely critical as we reopen business and recreational activities around the globe, said Stacey Rizza, M.D., a Mayo Clinic infectious disease specialist. We are proud to bring Mayo Clinics expertise and knowledge to the COVID-19 response on a national and global scale. Mayo is looking forward to working with Hilton staff and advising them on the program protocol and training.

With the aid of Mayo Clinic medical and technical experts, Hilton is rewriting its cleaning protocols to translate the best practices in hospital hygiene standards to hotel guestrooms. Medical experts from the Mayo Clinic COVID-19 Response Team will also advise on new technologies and approaches, assist in training development and create a rigorous quality assurance program.

While full details for the program are still in development and expected to be announced soon, hotel brand standards under consideration include the following:

And throughout the new cleaning process, hotel team members will be provided with personal protective equipment and enhanced training designed to protect their well-being while continuing to deliver Hilton hospitality.

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Hilton CleanStay with Lysol Protection Expected to Launch in June - Hotel Business